隐私政策

最后更新：2026 年 10 月 13 日

VYSLO 是 HOLLO BOTTLE LIMITED 推出的 AI 生活随记卡及配套 App、云服务（以下合称“VYSLO 服务”）。我们深知录音与语音内容的敏感性，本政策说明我们收集哪些信息、如何使用与保护，以及你拥有的权利。使用 VYSLO 服务即表示你已阅读并同意本政策。

1. 我们收集的信息

账号信息：注册和登录所需的手机号或邮箱、昵称、头像，以及你在 App 内的设置。
录音与衍生内容：VYSLO 卡采集的音频，经 App 上传至我们的服务器后生成的转写文字、摘要、知识卡片等。
声纹特征：为实现“只识别卡主人声音”的智能唤醒，你在 App 内主动完成声纹注册时提供的注册音频，以及由此计算得到的声纹特征。声纹特征属于生物识别信息，我们只在你明确操作注册后收集，仅用于识别设备主人，不用于任何其他目的。
设备与使用信息：卡片序列号、固件版本、电量、存储状态、连接日志、崩溃日志，以及 App 版本、操作系统、设备型号。
官网信息：你在 vyslo.ai 留下的预约通知邮箱，以及访问时的 IP 地址、浏览器类型等服务器日志。官网不使用追踪 Cookie，仅在浏览器本地保存你选择的语言。

2. 我们如何使用信息

提供核心功能：录音同步、语音转写、AI 摘要与整理、声纹唤醒、固件与 App 更新。
保障安全与排障：验证设备身份、诊断故障、防止滥用。
改进产品：在去标识化或聚合的基础上分析使用情况。未经你单独同意，我们不会用你的录音训练模型。
与你沟通：发送服务通知、安全提示；向预约通知邮箱发送发布与价格信息（可随时退订）。

3. 信息的处理与共享

我们不会出售你的个人信息。为提供服务，信息可能由以下类型的受托方处理：

云基础设施：录音、文字与账号数据存储于我们租用的云服务器。
AI 模型服务：转写后的文字（必要时含音频片段）可能发送给第三方 AI 模型服务商以生成摘要与整理结果。这些服务商按合同约定不得将你的数据用于训练其模型。
法律要求：在法律法规、司法或行政机关依法要求时披露。

你的数据可能在你所在地以外的国家或地区处理与存储。我们会采取合同及技术措施，确保其获得与本政策相当的保护。

4. 录音的合法性

VYSLO 卡可以记录你周围的声音。请你在使用时遵守所在地关于录音与隐私的法律：在许多地区，录制他人谈话需事先告知并取得同意。你对自己使用 VYSLO 产生的录音负责。

5. 存储与保留

录音与衍生内容在你的账号下保留，直到你删除它们或注销账号。
声纹特征保留至你在 App 内删除声纹或注销账号。
设备日志与服务器日志通常保留不超过 12 个月。
预约通知邮箱保留至你退订或我们完成相关通知。

6. 你的权利

你可以在 App 内查看、导出、删除录音与文字内容，删除声纹，或注销账号；也可通过下方联系方式行使访问、更正、删除、限制处理、撤回同意等权利。我们会在法律规定期限内响应。

7. 安全

我们采用传输加密、访问控制、最小权限与审计日志等措施保护你的信息。卡片与手机之间的数据传输经加密；云端数据按账号隔离。没有任何系统是绝对安全的，如发生影响你权益的安全事件，我们将依法及时通知。

8. 未成年人

VYSLO 服务面向成年人。我们不会故意收集 16 岁以下未成年人的个人信息；如发现此类情况，我们将尽快删除。

9. 政策更新

我们可能更新本政策。重大变更将通过 App 内通知或官网公告告知。更新后继续使用即表示接受修订后的政策。

10. 联系我们

如对本政策或你的个人信息有任何疑问，请发送邮件至 support@vyslo.ai。

Privacy Policy

Last updated: October 13, 2026

VYSLO is an AI everyday memory card made by HOLLO BOTTLE LIMITED, together with its companion app and cloud services (collectively, the "VYSLO Services"). Recordings and speech are sensitive. This policy explains what we collect, how we use and protect it, and the rights you have. By using the VYSLO Services you agree to this policy.

1. Information we collect

Account information: the phone number or email used to sign up and sign in, your display name and avatar, and your in-app settings.
Recordings and derived content: audio captured by the VYSLO card and uploaded through the app to our servers, and the transcripts, summaries and knowledge cards generated from it.
Voiceprint features: when you actively enroll your voice in the app so that the card wakes only to its owner, we collect the enrollment audio and the voiceprint features computed from it. Voiceprint features are biometric data. We collect them only after your explicit enrollment action and use them solely to recognise the device owner.
Device and usage information: card serial number, firmware version, battery and storage status, connection and crash logs, plus app version, OS and device model.
Website information: the email address you leave on vyslo.ai to be notified at launch, and standard server logs such as IP address and browser type. The website sets no tracking cookies; only your language choice is stored locally in your browser.

2. How we use information

To provide the core features: recording sync, speech-to-text, AI summaries and organisation, voiceprint wake, firmware and app updates.
To keep the service secure and working: authenticating devices, diagnosing faults, preventing abuse.
To improve the product, using de-identified or aggregated data. We do not use your recordings to train models without your separate consent.
To communicate with you: service and security notices, and launch or pricing news to the email you registered (you can unsubscribe at any time).

3. Processing and sharing

We do not sell your personal information. To deliver the service, data may be processed by the following kinds of providers acting on our behalf:

Cloud infrastructure: recordings, text and account data are stored on cloud servers we rent.
AI model providers: transcribed text (and, where necessary, audio segments) may be sent to third-party AI model providers to generate summaries and structured output. These providers are contractually prohibited from using your data to train their models.
Legal requirements: where disclosure is required by law, regulation or a lawful request from a court or authority.

Your data may be processed and stored in countries other than your own. We use contractual and technical safeguards so that it receives protection equivalent to this policy.

4. Lawful recording

The VYSLO card can record the sound around you. Please follow the recording and privacy laws where you are: in many places you must inform other parties and obtain their consent before recording a conversation. You are responsible for the recordings you make with VYSLO.

5. Storage and retention

Recordings and derived content stay in your account until you delete them or close the account.
Voiceprint features are kept until you delete your voiceprint in the app or close the account.
Device and server logs are normally kept for no longer than 12 months.
Launch-notification emails are kept until you unsubscribe or we have finished the related communications.

6. Your rights

In the app you can view, export and delete recordings and text, delete your voiceprint, or close your account. You may also contact us below to access, correct, delete or restrict the processing of your data, or to withdraw consent. We respond within the time required by applicable law.

7. Security

We protect your information with encryption in transit, access controls, least-privilege and audit logging. Data between the card and your phone is encrypted; cloud data is isolated per account. No system is perfectly secure; if a security incident affects your rights we will notify you as required by law.

8. Children

The VYSLO Services are intended for adults. We do not knowingly collect personal information from children under 16, and will delete such data promptly if we learn of it.

9. Changes to this policy

We may update this policy. Material changes will be announced in the app or on this website. Continued use after an update means you accept the revised policy.

10. Contact

Questions about this policy or your personal data: support@vyslo.ai.